IT Support Specialist

IT Support Specialist

Bob Johnson Auto Group, one of the fastest-growing Dealerships in Rochester, has a current opening for an IT Support Specialist. We strive to live by the values of Teamwork, Integrity, Drive, and Personal Improvement. If you like working with people and providing quality service, we’d like to meet you!

Descriptions of Duties:

Provide top-notch 24/7 support to ensure all systems are up and functioning correctly and end-users can perform computer-related tasks at local and remote offices.

• Install, configure, and troubleshoot PCs, printers, and other peripheral devices
• Install and troubleshoot 3^rd party software packages
• Troubleshoot networking issues
• End-user training
• Assist the System Administrator in bringing projects to a successful conclusion
• Maintain accurate network documentation

Requirements:

• Must have 2+ years of strong working knowledge and hands-on experience supporting a large desktop computer environment, both hardware and software.
• A+ or Microsoft certifications preferred
• Some knowledge of Microsoft Server 2012, Active Directory, Group Policy, Office 365
• Strong interpersonal and communications skills, providing descriptive and timely updates, both verbal and written, for all assigned incidents to IT management and staff.
• Must understand complex and multi-faceted internal customer relationships and deliver quality service to all customers.
• Self-starter and ability to work in a fast-paced environment, handling multiple priorities
• Thrives in an environment that is flexible, dynamic, fast-paced and quickly changing

For consideration, please submit your resume in Word format with “IT Specialist” in the subject line to sjasek@bobjohnsonauto.com