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Internal Auditor/Certified Investigator-IT Support PG-00019

Fitzmaurice Community Services, Inc.
Full-time
On-site
Stroudsburg, Pennsylvania, United States
$18 - $20 USD hourly

***PAID TRAINING***

Days/Hours: Monday through Friday 8:00am-4:00pm FT 40 hrs./wk.

On call for evenings and weekends

 

ESSENTIAL FUNCTIONS: (Primary Responsibilities)


Internal Auditor/Certified Investigator

·         Conducts Program Audits for Petty Cash

·         Conducts Audits for Individual’s Cash on Hand

·         Conducts New Employee Training Record Audits

·         Conducts Audits for Fire Drills

·         Conducts Follow-Up Audits

·         Investigates Incidents as per Incident Management Guidelines

·         Completes written reports of investigations

 

IT Support Specialist

·         Answer support requests from staff for software applications - Connect, QuickMAR and others

·         Answer support requests from staff for hardware – computers, printers, routers, TVs, phones

·         Conduct & Document Technology Audits at programs

·         Conduct & Document Technology Audits on Staff devices

·         Assist in configuring and deploying new equipment and applications  

 

SECONDARY FUNCTIONS: (Non-primary)

·         As assigned by the Director of Quality Assurance or Management

·         As assigned by the Director of Technology

 

QUALIFICATION STANDARDS

·         Education requirements as governed by regulations

·         Certified Investigator (will train)

·         Strong written and verbal communication skills

·         Valid US Driver’s License

·         High School Diploma

·         Computer knowledge; Microsoft Office, Windows

·         General Computer Skills (Install & configure); laptops, desktops, routers, printers

·         Technology Fluent; TVs, streaming services, security cameras

·         Attention to detail

·         Ability to work unsupervised

·         Organized

·         Communication Skills

·         Data gathering and analysis

·         Problem analysis and problem solving

·         Judgement

·         Presentation skills (Power Point and Speaking)

·         Facilitation skills

·         Coaching skills

·         Adaptable

·         Team Player

 

EOE