STARZ Intern, IT Support

Job Description

The IT Support Intern will assist the IT team in providing technical support for Windows, Apple, and Android environments, as well as VoIP systems. Tasks include learning and helping with maintenance, installation, troubleshooting, imaging, and integration of third-party and in-house applications. Interns will gain hands-on experience resolving computer-related, mobile device, printer/MFP, and telephony issues for Starz offices and remote employees. Support requests are managed via phone, email, and in-person interactions under supervision, with a focus on learning documentation and tracking processes.

Responsibilities

• Learn and assist in diagnosing Apple, Android, telephony, A/V, and video conferencing hardware and software issues.
• Provide customer service while improving time management, organizational, interpersonal, and communication skills in a fast-paced environment.
• Support IT team efforts to log, diagnose, and resolve or escalate service requests, ensuring established SLA standards are met.
• Assist with imaging and re-imaging devices, including proper configuration and deployment.
• Document technical problems and solutions in call logging software under supervision.

Qualifications

• Current enrollment or recent graduation in a degree program related to Audio Visual, Technical Communications, Computer Science, or similar fields.
• Basic understanding of Windows, Mac, and Android operating systems, Microsoft Office applications, and IT networking principles.
• A demonstrated interest in learning technical troubleshooting and working in a collaborative environment.
• Any experience with hardware/software installation or troubleshooting (e.g., personal projects, coursework, or internships) is a plus.

Compensation Data
The pay rate for this internship is $27/hr.
 
Internship Details

Please read the following information carefully before submitting an application:

Important Dates
The STARZ Summer 2025 Internship program dates are: June 9, 2025 – August 15, 2025

All interns are required to attend orientation on Monday, June 9, 2025.
 

Details

• Internship will be a hybrid schedule with Monday-Thursday onsite and Fridays work remote
• Regular business hours are 9 AM – 6 PM Monday-Thursday and Friday 9 AM – 1 PM
• Interns must not work more than 36 hours per week
• Must be actively or recently enrolled (within 6 months of internship start date) in an accredited college or university and pursuing an undergraduate degree during the length of the program
• Interns must be current rising juniors through recent grads (within 6 months of internship start date)
• Interns must be available to work for the entire length of the program
• All internships are paid
   

To Apply
All candidates must submit a resume to your preferred area(s) of interest. The program offers internship opportunities in many departments, so candidates applying should keep in mind that they may be considered for departments not listed.

• Submit a 1-page resume 
• Submit a cover letter (optional)

About the Company

STARZ (www.starz.com), a Lionsgate company, is a leading media streaming platform committed to delivering premium content that amplifies narratives by, about and for women and underrepresented audiences. STARZ is home to the highly rated and first-of-its-kind STARZ app that offers the ability to stream or download STARZ premium content, as well as the flagship domestic STARZ® service, including STARZ ENCORE, 17 premium pay TV channels, and the associated on-demand and online services. STARZ is available across digital OTT platforms and multichannel video distributors, including cable operators, satellite television providers, and telecommunications companies. In February 2021, STARZ launched #TakeTheLead, a multi-faceted and innovative inclusion initiative expanding its existing efforts to improve representation on screen, behind the camera and throughout the company.

EEO Statement

Starz is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Starz will provide reasonable accommodations for qualified individuals with disabilities. Starz will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.