IT Support Tech

We are looking for another member of our team, and that could be you. Support Techs help people be productive and happy with their computers, providing quick and courteous technical support. This role is ideal for sharp, friendly techies who love helping people.



RESPONSIBILITIES Include

• Provide high touch customer service to our clients over the phone


• Help people and organizations maximize IT uptime and performance


• Manage workload and prioritize workflow to resolve and document tickets in a timely manner


• Continuing education and secure certifications

PREFERRED QUALIFICATIONS

• Happy, enthusiastic attitude


• Team Player


• Excellent Customer Service


• Open to change and Flexible


• Excellent listening and communication Skills


• Energetic and Self Motivated


• Fast Learner


• Solid Technical Foundation and Troubleshooting Skills


• Technical Certifications always a plus

Vann Data Core Values

Do the Right Thing – always behave with integrity, honesty and perseverance.

Put Your Heart in Your Work – work with passion and determination.

Take Responsibility – taking ownership of your actions, embrace accountability.

Build Trusting Relationships - our goal is to have solid, strong relationships with every client.

Strive for Improvement – Never be satisfied with status quo, but continuously seek to improve and better our clients, our company and ourselves.

Our Mission

Our Mission is to provide the highest quality technology based consultation and services to the businesses within our community. We strive to create partnerships by providing competent technology leadership, timely response, quality technical service, and by working closely with our customers to ensure they have the right solution for their success.