IT Support Specialist (Temporary Position)

Our Culture

Maverick/PPR believes that our employees are important to our success and strive to provide a company culture that is positive and inviting. Everyone matters and we value how people are treated. We encourage Diversity, Equity, and Inclusion.

Job Summary
Provide technical support to end-users for PC, hardware, or software applications.

Essential Duties & Responsibilities

• Provide end-user technical assistance by troubleshooting and resolving issues.
• Manage new user account creation and deployment.
• Installs, identifies, and repairs hardware and peripheral components such as monitors, keyboards, printers, docking stations, etc.
• Purchase software and hardware as needed.
• Load and verify software packages.
• Work in coordination with 3^rd party MSP to resolve tickets in a timely manner.
• Provides training and technical assistance to users.
• Demonstrate commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Maintain clean, organized, and professional workspaces, including effective cable management and inventory management of IT supplies.

Requirements
High School diploma and one year of experience OR an equivalent combination of education and experience. A+ certification required. Knowledge of all Microsoft applications/utilities.

Benefits

• 401(K) Retirement Plan with Company Match

• Medical, Dental, Vision – Complete Health Care Package

• Company paid short-term, long-term and life insurance.

• 10 Paid Holidays

• Vacation and Sick Time

• Safety shoe and glass allowance

Maverick Molding is an Equal Opportunity Employer Committed to Diversity/M/F/D/V