Position Title: IT Support Specialist
Company Name: Hodgson Russ LLP
Company Address: 140 Pearl St # 100, Buffalo, NY 14202
Type of position: Full time
Position Level: Entry
Website: https://www.hodgsonruss.com/ Please do not apply directly.
Position Schedule: Standard Business Hours
Salary Range: TBD
Projected Close Date: May 23,2023
Client’s 3 must-haves for this position:
IT Help desk:(Preferred)
software packages: (Preferred)
hardware devices:
If interested in this position please apply below:
Do you enjoy helping others with computer and software questions? Do you provide great customer service, with a “how may I assist approach?” We invite you to consider a great career opportunity with Hodgson Russ LLP.
We are seeking an experienced service desk specialist to join our busy Information Technology Department in our Albany, Buffalo, NYC, Palm Beach or Rochester office. In this role, you will be responsible for providing quality software and system support to the firm’s users with a high degree of customer service, technical expertise, and timeliness. To succeed in this role, you must be competent in the full range of computer software related to the position including MSOffice suite and law firm specific software applications eg. iManage, Litera, and Mimecast. This role demands a strong generalist, technical skillset, with the capability of providing top quality client support across the full spectrum of systems and applications.
Associate’s degree in computer science, IT, business administration, or a related field with two years full-time work-related experience in in a multi-office, networked environment with multiple software packages and hardware devices.
We offer an excellent compensation package, including a competitive base salary and comprehensive benefits including both a 401(k) plan and a Variable Annuity defined benefit pension plan. You will have the opportunity to work with a great group of colleagues.
Please apply by clicking through application or by visiting our career page at www.hodgsonruss.com.
Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis. https://www.hodgsonruss.com/about-diversity.html.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance
Experience level:
Schedule:
Monday to Friday
Application Question(s):
Do you have experience with iManage, Litera, and Mimecast?
Desired salary?
Education:
Associate (Preferred)
Experience:
IT Help desk: 2 years (Preferred)
software packages: 2 years (Preferred)
hardware devices: 2 years (Preferred)
Work Location: In person
Health insurance