IT Support Engineer

FlexIT is looking for an IT Support Engineer. This role is highly versatile and will range from IT Service Desk activities to network upgrade and remediation activities.

This role will be part of IT Operations & Support team that is responsible for IT Service Management, implementing and maintaining infrastructure including: security technologies, network management, cable plant management, wireless, ESX clusters and the full M365 suite. You will be reporting to the Manager, IT Operations & Support.

Responsibilities include but are not limited to:

- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.

- Monitoring and maintaining computer systems and networks.

- Responding in a timely manner to service issues and requests.

- Providing technical support across the company (this may be in person or over the phone).

- Repairing and replacing equipment as necessary.

- Working with and managing vendors to complete scheduled implementation or design projects.

Demonstrates broad knowledge with, and or proven record of success implementing and maintaining in the following areas:

o Network Operations, Veeam Backup & Replication, TCP/IP Protocol Suite, DNS, DHCP, Cable plant management.

o Technical experience with enterprise level directory/messaging services/collaboration tools (Azure AD, AD, LDAP, Exchange, SharePoint, O365, Teams, implementation and operations).

Engages with cross-functional teams in requirements gathering and implementation for network and system projects and initiatives.

General project coordination.

Some local travel to several different facilities in Ohio.

Qualifications and Experience

- Experience in configuring and administrative activities with Microsoft technologies.

- Network administrative experience.

- Broad understanding cloud technologies

- Strong verbal and written communication skills.

- Team Player.

- Strong organizational, coordination, facilitation, consultation and conflict resolution skills.

At Flex IT we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

Flex IT is an IT Services Firm dedicated to advancing the careers of IT Professionals. We work with some of the most recognized companies in the country to place IT professionals that stand out amongst their peers. Talented individuals need challenging opportunities. To discover your next great opportunity and begin to build a career path, contact us today.