K

IT Support Engineer

Knowit Training
On-site
Frisco, Texas, United States
Title: IT Support Engineer



Location: Frisco, TX

           

Hours: 9 AM – 5 PM



Summary: The IT Specialist will provide user support, and network support and administration for the company.



Responsibilities:

  • Desktop/Helpdesk support of Windows and Mac laptops and desktops

  • White glove support of C-level officers & executives

  • Local Area Network Management including

    • Some on-prem device

    • A couple of Hyper-V virtual servers



  • Ring central SaaS management


Currently moving all the endpoints to a cloud management system

  • Manage the transition off of Active Directory


Qualifications:

  • Proficient O365

  • Windows server 2019, Windows 10 and 11, MacOS (Catalina and Monterey)

  • Intune suite

  • Windows Autopilot &, Apple Business Manager

  • Proficient in managing hybrid environment

  • PowerShell

  • Cisco IOS

  • Meraki Dashboard & Ubiquiti dashboard

  • Experience working with Vendors

  • Knowledge of fiberoptic interfaces


Preferred Qualifications

  • Basic working knowledge of Microsoft Graft (API) can learn this

  • Cloud Management, Barracuda email archiving

  • SolarWinds service desk & Dameware Remote Support

  • PM Skills

Apply now
Share this job
Twitter Facebook Linkedin Email