IT Support

Job Overview:

IT Support will be the first point of contact for Cascade staff members who have problems or questions with IT equipment, and must be able to assist when necessary. IT Support will also work closely with the IT Manager and Office Manager, and assist with higher-level maintenance and upgrade projects. We are looking for a person who has great problem solving skills and a desire to expand their knowledge as they become more familiar with what makes Cascade run on a daily basis.

The specific duties of IT Support include but are not limited to:

• Basic troubleshooting of Windows environment computers and peripherals.


• Basic troubleshooting of network components.


• Basic troubleshooting of other IT equipment (digital signage, ticket scanners, etc).


• Basic configuration of the point of sale software environment.


• Configuration of a network environment.


• Physical installation of computer/networking equipment.

Wage highly dependent on skills/experience. Starting at $18/hr

Qualifications and Requirements:

• Basic computer and networking skills required.


• Must be able to be on your feet for the entire shift.


• Must be able to lift 40 pounds.


• Must be willing to work in all weather conditions. 


• Must be able to work 60 or more hours per week seasonally, including weekends and holidays.


• Minimum age is 18. 


• Uniform and dress code required. Uniform jacket provided. 

Individuals that have prior experience with Siriusware software or Windows Server environments are preferred, but this is absolutely not a requirement.