C

IT Support

Career Services
On-site
North Miami, Florida, United States

Company Name: Warren Henry Auto Group

Company Address: 2300 NE 151st St, North Miami, FL 33181

Type of position: Full-time

Position Level: Entry

Website: https://www.warrenhenryauto.com/

Position Schedule: M-F (9am - 6 pm)

Salary Range: $35,000-$40,000

Projected Close Date: Jan 17,2022

Client’s 3 must-haves for this position:


  1. Microsoft Windows (10, 11) administration and troubleshooting experience

  2. Microsoft Server (2012, 2016, 2019)

  3. Ability to work a flexible schedule

If interested in this position please apply below:

Job Description:

Overview

Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure proper performance.

Responsibilities

  • Diagnose software and hardware problems

  • Assists employees of the organization with IT related problems when called upon.

  • Track, prioritize and document requests using an IT support request system.

  • Install and configure new computers and other IT equipment.

  • Add new users into various systems.

  • Repair and upgrade different types of computers (software and hardware).

  • Identify problems and repair printers, copiers and scanners.

  • Keep track of IT supplies and equipment, e.g. cables and adapters.

  • Perform regular updates of servers.

  • Install cables in the organization.

  • Maintains and stays informed of best practices and industry standards.

  • Other duties as assigned.

Qualifications

  • High School diploma or GED required. Bachelor’s degree in Information Technology or related field preferred.

  • One to two years’ experience troubleshooting information systems in a help desk setting.

  • Microsoft Windows (10, 11) administration and troubleshooting experience

  • Microsoft Server (2012, 2016, 2019)

  • Linux experience (Debian, Ubuntu, Centos)

  • Network Support & Troubleshooting experience

  • Knowledge of Ethernet cabling

  • Microsoft Office Suite Support experience

  • Microsoft Active Directory experience

  • Microsoft Exchange experience

  • Microsoft Office 365 experience

  • Web Browser support/settings administration experience

  • PC Hardware support β€” A+ Certification preferred

  • Ability to work a flexible schedule

  • Customer service/Helpdesk experience