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FWS IT Support Assistant - Fall 2024

Maharishi International University
On-site
Fairfield, Iowa, United States




ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY


Position Summary: 

Are you tech-savvy and eager to make a difference at MIU? Join the IT Department as an IT Support Assistant, and be a part of our mission to support everyday operations and assist in various technology areas, serving and empowering the MIU community. Whether it's assisting with the setup of audio-visual equipment, network configuration, or providing insightful customer support, there's a place for your tech skills here.

Students this Position Appeals to: 

This position welcomes students from all degree programs who are eager to apply their knowledge of technology, learn valuable skills that will set them up for success in any sector of IT, and gain confidence in supporting others.

Experience Gained / Advantages for Student: 

  • Tailored role based on your level of skill and interest, ensuring a rewarding experience that aligns with your goals. 

  • Contribute to the advancement of technology initiatives across campus, enhancing overall efficiency and effectiveness. 

  • Gain valuable insights into IT operations and best practices. 

  • Develop skills in prioritization, problem-solving, resourcefulness, and communication. 
  • Enhance technical proficiency within a disciplined workspace. 



Job Responsibilities may include:

Responsibilities may vary depending on your skill level and interest, but may include:

  1. Provide top-notch customer service to staff, faculty, and students, ensuring their technology needs are met with efficiency and professionalism. 
  2. Utilize your software skills to assist in special projects, contributing to the advancement of technology initiatives across campus. 
  3. Track inventory and employ your technical skills as needed to keep our IT infrastructure running smoothly. 
  4. Be the first point of contact for help desk calls and/or attend to HappyFox tickets as assigned, resolving issues promptly and with precision. 
  5. Assist with various projects, including project management tasks, such as collecting information from different parties, sending out communications, and managing project timelines and tasks effectively.


Job Qualifications: 

  • Proficient in using technology, both software and hardware, with an aptitude and passion for exploring new tools and technologies. 
  • Strong interpersonal and communication skills, allowing you to interact effectively with individuals from diverse backgrounds. 
  • Organizational skills and the ability to solve problems efficiently, ensuring seamless operations and timely resolution of issues. 
  • Problem-solving prowess and a knack for thinking on your feet, ready to tackle any challenge that comes your way. 
  • People skills that foster positive relationships and collaborative teamwork, essential for thriving in a dynamic IT environment. 



Location: Gateridge

Supervisor: Tom Scorzelli and Gilberto Rodriguez 

About the IT Department: IT Dept Vision, Mission, and Values (miu.edu)  


ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY






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