SUMMARY
The Data and Compliance Analyst role is a position within Aunt Martha’s Health & Wellness. The role of the analyst is in the area of child welfare and involves high-level quantitative and qualitative analysis to conduct performance measures, research, and projects. The Analyst plans and implements research activities taking into consideration data availability, resources, and time constraints; other duties include conducting and monitoring research projects in order to ensure high-quality work and process.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Works and collaborates with other stakeholders to determine what data should be collected in order to measure Continuous Quality Improvement in the processing of child welfare cases.
- Coordinates and monitors data collection initiatives using allocated program software and tools.
- Plans and implements projects, interprets data, and prepares interim and final reports at the direction of and in collaboration with Illinois Department of Children & Family Services, stakeholders and external partners.
- Manages child welfare-based databases using allocated program software and tools; and/or other analytic platforms to evaluate and enhance database administration procedures.
- Creates and maintains ad hoc and routine performance metrics reports in business intelligence platforms (e.g., Tableau);
- Provides staff support through participation in meetings, presenting research results and completing committee assignments.
- Constructs methodologically sound designs for obtaining data to measure and evaluate Continuous Quality Improvement in the processing of child welfare cases.
- Assist in the response to and fulfillment of public and government agency requests for data and information.
- Attends conferences, reviews literature and investigates new techniques in program analysis and evaluation.
- Research best practices in child welfare and assists with their implementation; and
- Performs related duties as required.
Trauma Informed Care
All employees are expected to use a trauma informed approach to all of their work duties that include the 5 "Ss". This approach sets a high priority for staff and client Safety (physical and emotional safety), Self-regulation (ability to manage one's own emotions so they don't interfere with the helping process, and Supportiveness (building relationships with clients that are respectful and caring) so that staff can see the Strengths of all the clients/patients and do the necessary Self-care to resolve any secondary stress reactions from the job.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
EDUCATION and/or EXPERIENCE
- Bachelor’s degree from an accredited degree granting college or university in social work, sociology, psychology, criminology, criminal justice, mathematics, statistics, or social science related field; Advanced degree or graduate work is preferred, but not required.
- Knowledge of and experience writing syntax or code in SPSS, Stata, R, or a similar statistical programming package.
- Experience cleaning, analyzing, and aggregating transactional data, hierarchical data, or a similar one-to-many data model.
- Experience developing reports and dashboards in Tableau or a similar business intelligence tool.
- Experience preparing technical documentation for reports and queries developed.
- Experience involving data collection, research, analysis planning and report writing.
- Knowledge of data collection and statistical analysis procedures; policy analysis and program evaluation; project management and reporting.
- Experience working directly with managers, users and others.
- Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations.
- Ability to communicate technical information to non-technical people effectively; and
- Experience in and knowledge of Massachusetts child welfare laws preferred.
OTHER QUALIFICATIONS
Current driver's license.
Current auto insurance.
Clear driving record.
The ability to critically think, work well under stress and work well in crisis-oriented situations.
The ability to maintain a high level of confidentiality.
Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.