This role is hybrid(3 days onsite) in Exton, PA. Candidates applying must be residing within a 50 mile commutable radius to the job location.
Who We Are:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary:
- The Senior Solution Architect, D&T, Network Engineering and Cyber Security collaborates with network engineering and security organization to define, deliver and support D&T enabled business solutions.
- This role will also help design & deliver technical solutions for network, cloud and security.
- This role has primary accountability for the delivery of network engineering, cloud architecture and security including project delivery, system enhancement and production support in alignment with West D&T and company policies and procedures.
Essential Duties and Responsibilities:
- Utilize technical knowledge to identify flaws and weaknesses in the systems, networks and applications and adjust designs based on new threat and attack information as acquired.
- Work closely with the Infrastructure and Application teams to conduct security reviews, vulnerability assessments and remediation and other cybersecurity initiatives.
- Support the delivery of Next Generation WAN/LAN architecture across the enterprise.
- Configure, implement, document, and manage security tools including Network Security, Cloud Security, End-Point Security, SIEM, DLP, Email, security awareness and training.
- Support the automated and manual vulnerability assessment and penetration testing and work with various teams on remediation.
- Work closely with SOC/NOC Operation Center to ensure key performance indicators are met and threats/vulnerabilities are mitigated. This includes Security Incident & Event Management as well as daily threat analysis.
- Assist in network hardening guidelines and assessments for gaps.
- Install and configure Network and Security equipment.
- Monitoring computer systems to improve network performance for all systems.
- Troubleshooting, resolving, and communicating networking issues to other employees and management.
- Assist in implementing disaster recovery procedures and test plans.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Replacing faulty network hardware components when required.
- Provide system support and maintenance in alignment with standards and process set within the Network and Cybersecurity Service Delivery model, West policies and procedures, and Regulatory requirements.
- Assist in creating and maintaining system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of Policies, SOPs, and SOIs.
- Work within and participates in the Change Control process.
- Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
- Other duties as assigned.
Basic Qualifications:
- Bachelor’s degree Computer Science, Programming, technical discipline or equivalent experience
- 5-8 years of relevant experience
Preferred Knowledge, Skills and Abilities:
- Expertise across a variety of security products including firewalls, URL filtering, information security and virus protection.
- Deep expertise, understanding and knowledge of Infrastructure Network and Security – SD WAN, Routing and Switching, Firewalls, Load Balancers, Cloud Networking and Cyber Security.
- The commercial acumen to provide cost-effective security solutions.
- An enthusiasm for staying up to date with the very latest updates about security threats and solutions.
- Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background
- Strong time management and organizational skills
- Previous exposure to Linux and/or Windows Operating Systems, coding languages, and/or Network
- Good knowledge of networking, switches, routers, TCP/IP, WAN, LAN, SIP, etc.
- Understanding and experience in Microsoft Azure Express Route, VNET and other software defined network objects in Azure.
- Experience working with Cisco Networking equipment, Fortinet SD-WAN, Zscaler Cloud proxy, Cisco Identity Service Engine (ISE), SIEM and Endpoint Detection and Response (Cisco AMP).
- Understanding of security tools and mechanisms (IDS/IPS, antivirus, anti-malware, authentication mechanisms, DNS, IPAM, PKI, encryption, etc.)
- Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to manage multiple priorities with high flexibility and rapid response time.
- Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
- Proficient English language skills
- Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
Travel Requirements:
- Must be able to travel up to 40% of the time, including internationally
Physical and Mental Requirements:
- Sedentary - exerting force occasionally, and/or negligible amount of force frequently or constantly carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
- Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write, speak in front of groups, express & exchange ideas, understand direction and adhere to procedures
- Organizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful execution of related activities
- Position operates in a professional office environment. May stand or sit for extended periods of time
- Read and interpret data, information and documents
- Must maintain the ability to work well with others in a variety of situations
- Must be able to multi-task, work under time constraints, problem solve, and prioritize
- Ability to make independent and sound judgments
- Observe and interpret situations, analyze and solve problems
#LI-DJ1
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.