Power Audit & Compliance Analyst, Senior

• Complex review, analysis, auditing, reporting for NERC Reliability and Compliance.
• Perform complex review, analysis and preliminary auditing for NERC Reliability and Compliance Worksheets, evidence and documentation to ensure compliance with NERC Standards and Requirements to ensure proof of compliance is met according to NERC Standards and Requirements for Operations and Planning as well as Critical Infrastructure Protection (CIP). 
• Perform a wide variety of analytical duties and tasks related to Tacoma Power’s documentation management, risk mitigation and internal controls programs to support compliance with the NERC Reliability Standards and make recommendations to supervisors, SMEs and management.
• Prepare reports, key performance indicators, and dashboards for compliance-related activities and present to the Reliability & Compliance Governance Committee, management, supervisors, and staff.
• Assist in the development of internal processes, policies, procedures, guidelines, and performance metrics for managing compliance documentation and related functions that are in alignment with NERC Reliability Standards, Tacoma Power, TPU, and City policies.
• Coordinate compliance program-related documentation activities with Subject Matter Experts (SMEs), supervisors, managers, and staff. Participate in meetings related to Tacoma Power’s compliance document management program.
• Participate in developing a WECC audit strategy and manage documents in support of compliance enforcement activities.
• Manage System integration, connection, access for Reliability and Compliance clients.
• Oversee the management of the functionality and administrative rights for ECMS within Tacoma Power Reliability & Compliance, such as access rights and user/group permissions, applying protective/security markings, creating file plans and file structures, versioning of records, and applying retention. Provide direction on records information management activities with Document Management Coordinators and Compliance stakeholders across Tacoma Power.
• Develop and manage internal ticketing system for systems requests to connect R&C users and clients with protected document and evident access.
• Build integration programs to connect technology systems between various platforms such as SharePoint, Smartsheet, CIP on Prem system, Tableau, SAP and TIMs for Reliability and Compliance knowledge, evidence and document management.
• Provide training and/or presentation for the Compliance Users Group on changes or updates to the ECMS and documentation processes.
• Assess current practices (for records management), including use of EDRMS and SharePoint, and recommend improvements or corrections as needed. This includes developing alternatives processes as appropriate, monitoring implementation and assessing performance.
• Support and/or assist with communication within Power on EDRMS activities.

Minimum Education*
Bachelor's degree in business administration, records & information management or directly related field.

Minimum Experience*
4 years experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity. 

Licensing, Certifications and Other Requirements
Background check required to meet cybersecurity requirements.


*Equivalency: 1 year of experience = 1 year of education

Preferred skills 

• Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy, and content management and strategy for information and records
• 2 or more years experience in electric utility, cybersecurity, and/or records management systems
• Detail oriented with strong organizational skills for time management, and manage multi-tasking
• Strong background in advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, SharePoint, and any ECMS or EDRMS
• Experience in conducting content audits on ECMS and other document repositories
• Effective presentation, written and verbal communication skills for interfacing and communicating with all levels of the organization
• Self-motivated, tasks oriented, problem solves that produces high quality work

Desired Knowledge & Skills:
 

• Experience in NERC Reliability Standards or with state and federal records requirements
• Experience in information architecture (IA) concepts and techniques, including organizing schemas and structures, taxonomy
• Experience in content management and strategy, editorial and plain language writing (writing for the web) as well as process writing
• Experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity for at least 2 years
• Experience in meeting stringent timelines with multiple assignments from different groups or individuals
• Experience in having advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, Sharepoint, and any ECMS or EDRMS
• Experience in interfacing and communicating with all level of the organization and all departments
• Experience in conducting content audits on ECMS and other document repositories 
• Experience in understanding user needs, gathering requirements- usability testing methods, such as first click testing, reviews, focus groups and others, including usability testing tools and applications.
• Thorough knowledge of risk, compliance and audit competencies
• Effective presentation, written, verbal, communication and negotiation skills