For over 40 years, DataComm Networks, Inc. has been providing technical products and services specifically designed to fit seamlessly in the daily operation of financial institutions, healthcare organizations, as well as other commercial and retail businesses.
We are seeking a talented Junior Network Security Engineer for a Full-time position located in Tampa, FL.
General Description
Monitor and identify threats on customer's network and perform necessary triage on the events before escalating. Create, assign and update cases based on events detected by the customer's intrusion detection device, Firewall or reported by customers.
This is a remote position, but candidates must be within a reasonable driving distance of DataComm's headquarters in Tampa, FL, as there will be a requirement to come into the office once a month on a designated day.
Duties/Responsibilities
- Assist the Network Security team to achieve team goals.
- Monitor the health and status of deployed IDS systems, firewall devices and review processes to ensure continuity of service.
- Maintain knowledge of current vulnerabilities, attacks, and countermeasures.
- Maintaining an accurate record of a client's historical and current vulnerabilities.
- Maintaining an accurate record of the history of attacks on the client's infrastructure.
- Identifying patterns of current and potential future attacks, using DNI analysis tools, and making recommendations to the client regarding prevention or risk mitigation.
- Responding to all urgent threats and attacks on the client's infrastructure “as if a member of the client organization".
- Ensure all assigned service tickets receive response and resolution within contracted SLA obligation.
Skills/Abilities
- Experience working with Infrastructure monitoring solutions as well as working with helpdesk software and ticketing systems.
- Excellent communication skills in English, both written and verbal.
- Flexible team player, tenacious in problem solving, analytical and excellent communicator.
- Comfortable doing some repetitive administration tasks.
- Ability to maintain knowledge of current vulnerabilities, attacks, and countermeasures.
- Ability to handle stressful situations over the phone and able to direct a caller to the correct person or department.
- Capable of functioning in high-stress, fast-paced office environment.
- Understanding of OSI model and common services & protocols.
- Ability to analyze and correlate information from multiple sources to correctly interpret the context of a situation.
Experience, Education & Certification Requirements
- Firewall certifications preferred including but not limited to; Fortinet, WatchGuard, SonicWall, Cisco.
- CISSP certification is strongly desired.
- Bachelor’s degree in computer science and/or three (3) years’ experience in network security management and response services.
Travel Requirements
- Less than 5% of the time.
Physical Requirements
- While performing the duties of this job, the employee is regularly required to speak on phone to customers and internal staff.
- This position will require the ability to lift servers and network equipment, open server cabinets racks and install equipment as necessary.
- Some equipment may weigh in excess of 50lbs.
We offer a competitive base salary with commissions, a comprehensive benefits package including medical, dental, vision, life insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V. Some travel required.
Additional company information can be found at www.datacomm.com