IT Support Technician

IT Technician

Greater Cleveland Area, OH

No sponsorship available

As the IT Technician, you will be responsible for assisting and resolving employees' problems with their computer hardware and software and assisting the IT Manager with any necessary projects as assigned. This position is required to be in office, with the potential for a hybrid work policy.

IT Technician Responsibilities:

• Administration of Windows Server 2012 and above


• Experience with Office 365 suite of products


• Experience administering Exchange on-prem or Exchange Online


• Experience with accounting software preferred (CCH products ideal)


• Understanding of network fundamentals (TCP/IT stack, subnets, DNS, DHCP, VLANS, etc.)


• Familiarity with cloud concepts (Azure preferred)


• Experience troubleshooting/administering remote desktop services (or Azure Virtual Desktop)


• Customer Service skills are required

IT Technician Requirements:

• Associate’s or Bachelor’s degree in IT, Computer Science, or similar preferred


• 1+ years of experience in a help desk setting


• 1+ years of experience of server administration


• One or more of the following certifications are highly valued:


• CCENT/CCNA 


• MCSA/MCSA 


• A+ (plus another certification)


• Network +


• AZ-900 


• Powershell experience is a plus

How to Apply:

If you are a visionary leader with a passion for enterprise architecture and a desire to drive innovation within our organization, please submit your resume and a cover letter outlining your qualifications and relevant experience to john@emeraldresourcegroup.com. Please include "Enterprise Architect Application" in the subject line. We look forward to reviewing your application.

John Radcliff

IT Recruiter at Emerald Resource Group

Phone 440-627-6902 

Email john@emeraldresourcegroup.com

Web www.emeraldresourcegroup.com

1 Eagle Valley Ct #201

Broadview Heights, OH 44147

We are an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply.

**WHY EMERALD RESOURCE GROUP**

We are more than just a talent scouting agency. We believe that the key to a company's success is its people, and our mission is to match exceptional candidates with exceptional companies. With over 25 years of experience, we have built a reputation as an industry leader in IT recruiting, working with a diverse range of clients from startups to Fortune 500 companies. This means more and better opportunities for you to take your career to the next level. Choose Emerald Resource Group for excellence in IT recruiting.

Let’s keep in touch!

• Twitter: @EmeraldRG


• LinkedIn: @Emerald Resource Group


• Facebook: @Emerald Resource Group

**FOR HIRING MANAGERS - Are you struggling to find top IT talent for your team? Let us take the burden off your shoulders. Simply send us the job description for the open positions you're trying to fill, and our expert recruiters will work tirelessly to find the perfect fit for your company. Don't miss out on the opportunity to bring on exceptional IT professionals - contact us today!