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IT Support Specialist

Palmsol
On-site
West Palm Beach, Florida, United States

Position Title: IT Support

Company Name: Palmsol

Company Address:  301 Broadway #206, Riviera Beach, FL 33404

Type of position:Full time

Position Level: Entry

Website: www.whypalmsol.com  Please do not apply directly. 

Position Schedule: Standard Business Hours

Salary Range: $45,000-$50,000

Projected Close Date: May 3, 2023

Client’s 3 must-haves for this position:

  1. Experience Managing Windows workstations including Windows 10 and iOS

  2. Ability to support network peripheral devices including network switches, firewalls, APs, and printers.

  3. Ability to set up and support Microsoft 365.

If interested in this position please apply below:

T Support Specialist
Job Description

Information Technology Solution provider in Palm Beach County seeks a support specialist interested in full-time employment. The individual must be a self-starter and have a true passion for technology. Recent college grads are encouraged to apply.

Expectations:

Communication, Responsiveness, Commitment, Reliability, Organizational Skills, and Patience

Position Summary

Performs general network maintenance tasks and resolves low to intermediate problems immediately, while more complex issues are identified to a higher level of support. Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.

Requirements

  • Experience Managing Windows workstations including Windows 10 and iOS

  • Ability to support network peripheral devices including network switches, firewalls, APs, and printers.

  • Ability to set up and support Microsoft 365.

  • Ability to troubleshoot and diagnose network-related issues including TCPIP, DNS, and DHCP.

  • Experience working with Windows Server and Client Operating Systems

  • Experience working with anti-virus / anti-malware applications

  • Advanced Knowledge of Microsoft Active Directory

  • Advanced Knowledge of Patch Management Systems

  • Understanding of networking concepts including but not limited to: NAT, SNMP, SSH, NTP, and SFTP.

  • Basic understanding of IT Security Concepts and best practices

Preferred Knowledge and Comfortable working with the following:

  • Windows Server 2008, 2012, 2016, 2019

  • Network Cabling