IT Support Administrator
Precision ResourcesJob Description
Precision Resources, a division of the Trimarc Group Inc., is currently searching for an experienced IT Support Administrator for one of our clients in the Savannah, GA area. This is a Permanent Position requiring the individual to work onsite daily. The candidate will be integral to provide high-quality technical support and software troubleshooting to ensure optimal computer management within the organization.
Summary of Position:
- Minimum 5 year+ experience supporting a Windows enterprise environment
- Core responsibilities will include addressing user issues, managing tickets, and supporting LAN and VPN connectivity.
- Support of all company PC hardware and software, mobile devices, peripherals, network equipment, servers, telephony and applications.
- Respond timely and support users as required onsite, over the phone, through email and remote
- Manage user accounts with working knowledge of Microsoft Active Directory, Azure, Entra and Intune
- Familiarity with computer networking, VPN, and TCP protocols
- Experience supporting O365
- Manage, document and update support tickets using ManageEngine ServiceDesk
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
Requirements:
- US Citizenship or Green Card
- Ability and desire to work onsite
- Successfully complete drug test and background check
Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals.
Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results.
We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.