Computer Help Desk Technician (Dowagiac Campus)
Employment at Southwestern Michigan College
On-site
Michigan, United States
Job Description Summary
The Computer Help Desk Technician will work approximately 15-20 hours per week. Responsibilities include first and second level desktop support, break/fix, AV, software and hardware installation along with daily operations. Essential Duties and Responsibilities: First and second level desktop support AV support, break/fix, software and hardware installation Miscellaneous daily operations duties The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.
Required Qualifications
Knowledge of MS desktop applications, Intel and Apple processors Customer service experience Excellent organizational skills Strong troubleshooting skills Must work in a team environment
The Computer Help Desk Technician will work approximately 15-20 hours per week. Responsibilities include first and second level desktop support, break/fix, AV, software and hardware installation along with daily operations. Essential Duties and Responsibilities: First and second level desktop support AV support, break/fix, software and hardware installation Miscellaneous daily operations duties The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.
Required Qualifications
Knowledge of MS desktop applications, Intel and Apple processors Customer service experience Excellent organizational skills Strong troubleshooting skills Must work in a team environment